Discount Deals

Refund & Return Policy


Website: https://discount-deals.co
Business Name: Discount Deals

At Discount Deals, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. By placing an order, you agree to the following terms and conditions.


1. Product Availability and Pricing

  • All products are subject to availability.

  • Prices are listed in USD and may change without prior notice.

  • We reserve the right to limit quantities, discontinue products, or refuse service at our discretion.


2. Orders and Payments

  • Customers are responsible for providing accurate billing and shipping information.

  • By placing an order, you confirm that all payment methods are valid and authorized.

  • We reserve the right to cancel or refuse any order due to suspected fraud, pricing errors, or product unavailability.


3. Shipping and Delivery

  • Delivery times are estimates and may vary based on location, carrier, or other external factors.

  • Customers are responsible for ensuring correct shipping information at checkout.


4. Returns & Refunds

4.1 30-Day Return Eligibility

You may request a return within 30 days of delivery if:

  • The item was received damaged or defective

  • You received the wrong product

  • The item is unused and in its original packaging

To qualify for a return:

  • The product must be in original condition

  • Proof of purchase (order number or receipt) is required

Non-returnable items include:

  • Gift cards

  • Downloadable software products

  • Opened personal care items

  • Clearance or final sale items


4.2 How to Request a Return

To initiate a return, please contact us within 48 hours of delivery if the item is damaged or incorrect. Provide:

  • Full Name

  • Order Number

  • Reason for return

  • Photos of the item and packaging (if damaged or incorrect)

📧 Email: contact@discount-deals.co
📞 Phone: +1 (609) 308-5227

Important: Please wait for return approval before sending any items back.

Return Address:
300 Lenora St #965
Seattle, WA 98121
USA


4.3 Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to our error (damaged or incorrect item).

  • We recommend using a trackable shipping service. Discount Deals is not responsible for lost returns.


4.4 Refund Process

  • Once we receive and inspect your return, we will notify you of approval or rejection.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

  • Shipping fees are non-refundable unless the return is due to our error.

  • Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.


4.5 Exchanges

Exchanges are only available for defective, damaged, or incorrectly shipped items. Please contact us to arrange an exchange.


4.6 Order Cancellations

Orders may be canceled within 12 hours of purchase if not yet processed or shipped. After shipment, orders must follow the standard 30-day return process.


4.7 Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account

  • Contact your credit card company

  • Contact your bank

If the issue persists, email us at contact@discount-deals.co


5. Limitation of Liability

Discount Deals is not responsible for indirect, incidental, or consequential damages, including lost profits or revenue. Our total liability is limited to the amount paid for the product in question.


6. User Responsibilities

Users agree to provide accurate information, use the website lawfully, and avoid fraudulent or abusive activity.


7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, policies, or practices.


8. Governing Law

These terms are governed by the laws of the United States and the State of Washington. Any disputes will be resolved in the appropriate courts of Washington State.


9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.


10. Contact Information

Discount Deals
300 Lenora St #965
Seattle, WA 98121, USA
Phone: +1 (609) 308-5227
Email: contact@discount-deals.co